Frequently asked

We'll hold your table for 15 minutes, so if you're under that, AOK. If you're likely to be later, go back to your confirmation email and hit the "Message" link. That opens up a chat window so you can tell us directly. Worst case, tell us here - we cannot promise to get the message in time though.

Pronounced “batch”, like a batch of scones, not “bark”, like the composer.

Our eatery's name originates from a New Zealand term meaning a humble holiday home, usually located near a beach or river. These were typically made out of cheap, recycled materials such as corrugated iron and used timber. These structures often displayed the marks of the home "handyman" and were painted in kitsch colour schemes. They were rustic homes, typically decorated with old, basic furniture and fading photos. Initially, there was little public regulation of these holiday houses, and they rarely enjoyed amenities such as piped water or sewerage systems (heard of a long drop?). This is the sort of atmosphere we are trying to replicate (although with the addition of the latest mod-cons of course).

Yeah, click the menu link in the top nav or bottom nav of this website.

Check the Visit section on our homepage.

Look at the top right of this website to see if we are open or when we're next open.

Possibly. Check out our very helpful allergens tool here.

Yes, we have a designated dog-friendly area - make sure you select the correct seating option, "Reduced Mobility & Dog Friendly" when booking, otherwise you may need to wait until a suitable table becomes available.

We're out on our feet and hope that people find their way here on their own.

You'll probably find the answer in this FAQ.

Check your email confirmation - it has a couple of links so you can do this yourself. If you've lost the confirmation, or spelt your email wrong, head to our contact page and we can help.

We're Kiwis mate, come in a suit, come in shorts and jandals. Heck, try your pyjamas if that's your bag — we don't care.

Walk-ins are always welcome — but we get busy, especially on weekends. Booking ahead guarantees you a table. Reserve online here, or just turn up and we'll do our best.

Book online here on our homepage. If you're a group of 18+ drop us a line here.

For groups of 18 or more, hit us up here — we'll sort something out that works for everyone.

See where to Find Us for ideas on parking and transport.

We sure as sh*t do. They're marked as GF on the menu. And when we say gluten-free, we actually mean "gluten intolerance-friendly". There are so many technicalities around this area we practically need to be f*cking lawyers as well as restaurateurs.

Yes — we always have vegan options and they're dishes we're genuinely proud of, not afterthoughts. Look for the PB tag on the menu.

Possibly. Check out our very helpful allergens tool here.

We're sorry for your friend - we're lucky, nothing is off limits for us, but we appreciate not everyone is the same. Check out our very helpful allergens tool here. It lets you filter by what you need to avoid so you can see what you can eat and drink when you're in. Above all else, your friend would need to tell us about their allergies and intolerances so we can help take care of them.

That's sh*thouse. And for us, we're not willing to take a chance with somebody's health. We follow really good practices and we're really diligent with all this stuff, but we cannot make any guarantees due to handling all allergens in our kitchen.

Possibly. However, we design our menus to showcase what we do. We hope you like it too. If you ask us to change this or that, swap this for that, we may not due to the difficulty in doing so, or if we feel that it will compromise the standard of what we're trying to do. So, while we respect that you may not like something in a dish, please understand that we are trying to put our best foot forward. We have loads of other options on the menu. We just want to be upfront and let you know that we may not be able to accommodate all of your dietary requirements.

Nope. We make cakes ourselves, so it seems antithetical to let people bring their own food into a restaurant. If you want us to bake something bespoke, get in touch with us.

Yeah, it does. We cook with the seasons and fire cooking lends itself to changing things up. The bones stay consistent but specials rotate. Check the menu for the current version, but don't be surprised if things change.

We cook directly over live fire, wood and coals — grilling, smoking, coal-roasting, and ember-baking. It gives food a depth of flavour you can't get from a conventional oven or grill.

A tight, rotating tap list focused on Scottish craft beer, with a few from further afield. Always a decent lager, something hoppy, and something interesting. And we can cans and bottles from all sorts of places, including Kiwiland. Check out the drinks menu here. Now, you won't find the usual suspects in here, so if you ask us for a Tennents, we'll bring you some water.

Yes — a small, considered list. We're mainly a beer place but we've got good wine and the basics covered for spirits. Check out the drinks menu here.

Yes — well-behaved dogs are welcome before 6pm. We have limited dog-friendly seating, so choose the right section when you're booking online "Reduced mobility & Dog Friendly". Please don't let your dog eat from any of our plates, nor let them up on the furniture. And if they foul, you're in charge of the cleanup.

Very much so. Kids are welcome up until 6pm. High chairs available and pushchairs accommodated — not usually at a table, but we have space under the stairs near the front counter.

Yes, for during the day. After 4pm, there is no separate kids' menu. See our kids' menu here.

No, not really. Officially we are "ambulant". We've got a couple of steps up to the door and we don't have an accessible bathroom on the ground floor — we have 8 steps down to our ambulant bathroom.

Yes — available to buy online in any amount. Head to our gift cards page to buy one.

We're open to it — get in touch via the contact page and tell us what you have in mind.

Yep, but you'll have to come in and order from us.