Frequently asked

We don't use the phone — we're busy trying to serve the people that come in to The Bach. If you do need to touch base with us, send us a message here.

We'll hold your table for 15 minutes, so if you're under that, AOK. If you're likely to be later, go back to your confirmation email and hit the "Message" link. That opens up a chat window so you can tell us directly. Worst case, tell us here — we cannot promise to get the message in time though.

Yeah, click the menu link in the top nav or bottom nav of this website.

Yes — well-behaved dogs are welcome before 6pm. We have limited dog-friendly seating, so make sure you choose "Dog Friendly / Reduced Mobility" when booking, otherwise you may end up waiting for a suitable table. Please don't let them eat off our plates or get up on the furniture and if they break the four bark rule, they may be asked to wait outside. Of course, if they foul, that's on you.

Pronounced "batch", like a batch of scones, not "bark", like the composer.

Our name comes from a New Zealand term for a humble holiday home — usually near a beach or river, knocked together from corrugated iron, used timber, and whatever was lying around. Handyman chic, kitsch colours, old furniture, fading photos. The kind of place where you'd find a long drop out the back and nobody cared. That's the vibe we're going for — just with better plumbing.

Well, we're not really "themed". We're quite authentically Kiwi — we're independently owned and run by two Kiwi's, far from the beaten path. We have a team full of Kiwis, a couple of escaped Americans and plenty of haggis hunters too. We make and serve up the stuff we grew up with in Kiwiland, and import Antipodean treats, such as Whittaker's chocolates, Rashuns, Burger Rings and more.

Check the Visit section on our homepage.

Look at the top right of this website to see if we are open or when we're next open.

No, not really. Officially we are "ambulant". We've got a couple of steps up to the door and we don't have an accessible bathroom on the ground floor — we have 8 steps down to our ambulant bathroom. In saying this, we do have people visit us in a wheelchair, but they know our limitations.

We're out on our feet and ask people to hit us up here on the website instead of social media — we cannot be everywhere, all the time.

Probably because the answer is somewhere in this very FAQ — have another squiz.

Check your email confirmation — it has a couple of links so you can do this yourself. If you've lost the confirmation, or spelt your email wrong, head to our contact page and we can help.

We're Kiwis mate; come in a suit, come in shorts and jandals. Heck, try your pyjamas if that's your bag — we don't care.

Walk-ins are always welcome — but we get busy, especially on weekends. Booking ahead guarantees you a table. Reserve online here, or just turn up and we'll do our best.

Book online here on our homepage. If you're a group of 18+ drop us a line here.

For groups of 18 or more, hit us up here — we'll sort something out that works for everyone.

See where to Find Us for ideas on parking and transport.

We do — they're marked as GF on the menu and plenty of dishes can be adjusted too. Got other allergies or intolerances? Our allergens tool lets you filter by what you need to avoid, so you can plan ahead before you visit.

Yes — we always have vegan options and they're dishes we're genuinely proud of, not afterthoughts. Look for the PB tag on the menu.

Gutted for your friend. Our allergens tool lets you filter by what they need to avoid so you can see what's safe before you visit. Above all else, your friend would need to tell us about their allergies and intolerances on the day so we can help take care of them.

Your safety comes first, and we won't take chances with that. We follow solid practices and take allergens seriously — but we handle everything in the same kitchen, so we can't make any guarantees. If that's a risk you can't take, we'd rather be straight with you than have something go wrong.

Possibly. However, we design our menus to showcase what we do. We hope you like it too. If you ask us to change this or that, swap this for that, we may not due to the difficulty in doing so, or if we feel it will compromise the standard of what we're trying to do. So, while we respect that you may not like something in a dish, please understand that we're trying to put our best foot forward. We have loads of other options on the menu — we just want to be upfront.

Nope. We make cakes ourselves, so it seems antithetical to let people bring their own food into a restaurant. If you want us to bake something bespoke, get in touch with us.

Yeah, it does. We cook with the seasons and fire cooking lends itself to changing things up. The bones stay consistent but specials rotate. Check the menu for the current version, but don't be surprised if things change.

We cook directly over live fire, wood and coals — grilling, smoking, coal-roasting, and ember-baking. It gives food a depth of flavour you can't get from a conventional oven or grill.

A tight, rotating tap list focused on Scottish craft beer, with a few from further afield. Always a decent lager, something hoppy, and something interesting. We also carry cans and bottles from all sorts of places, including Kiwiland. Check out the drinks menu here. Now, you won't find the usual suspects in here, so if you ask us for a Tennents, we'll bring you some water.

Yes — a small, considered list. We're mainly a beer place but we've got good wine and the basics covered for spirits. Check out the drinks menu here.

Very much so. Kids are welcome up until 6pm. High chairs available and pushchairs accommodated — not usually at a table, but we have space under the stairs near the front counter.

Yes, for during the day. After 4pm, there is no separate kids' menu. See our kids' menu here.

No, not really. Officially we are "ambulant". We've got a couple of steps up to the door and we don't have an accessible bathroom on the ground floor — we have 8 steps down to our ambulant bathroom.

Yes — available to buy online in any amount. Head to our gift cards page to buy one.

We're open to it — get in touch via the contact page and tell us what you have in mind.

Yep, but you'll have to come in and order from us.

Only try to give you a great experience here in the restaurant. For full details, please see our privacy policy.